Reference

Privacy Policy

We collect what we need to run your account, process payments through JazzCash, Easypaisa and Raast, and keep the platform secure. This policy explains what we collect, how we use it, and the rights you hold over your data.

Account securityPayment processingDevice accessContact rightsData retention
snaplearn Privacy Policy
DATA HANDLING

Security and Control

We encrypt wallet transactions, hash passwords with bcrypt, and require OTP verification for every withdrawal to keep your funds safe. Cookie consent appears on your first visit; reject it and we'll store only the essentials needed to log you in.

Encryption Standards

All payment data — JazzCash account numbers, Easypaisa mobile IDs, Raast handles — travel over TLS and sit encrypted at rest. We never store your wallet PIN or password in readable form.

Cookie Policy

Session cookies keep you logged in; analytics cookies track which pages load slowly so we can fix performance. You can block analytics in cookie settings without breaking account access or wallet functions.

Account Security

We flag logins from new devices and send an OTP to your registered mobile. Change your password anytime in account settings; old sessions terminate immediately when you do.

Data Deletion

Request account closure through email support. We delete personal data within thirty days, keeping only transaction records required by financial regulations. Reopening a deleted account means starting fresh with a new registration.

PRIVACY CONTACT

How to Reach Us About Your Data

Questions about what we collect, requests to see your data, or instructions to delete your account all come through the same support channels. Email gets a response within two working days; live chat is faster for quick checks.

Email Support Send data requests to our support inbox. Include your registered mobile number so we can verify ownership before releasing any account information. Expect a reply within two business days.
Live Chat Open the chat widget in your account dashboard to ask about privacy settings, marketing preferences or session logs. Chat handles quick lookups; full data exports still go through email.
Account Settings Toggle marketing consent, review linked devices, and see recent login history directly in the privacy section of your account page. Changes save immediately without waiting for support approval.

Privacy FAQ

We collect your mobile number for OTP verification, email for account recovery, and device ID to prevent duplicate sign-ups. Payment processors see your JazzCash, Easypaisa or Raast account details only when you initiate a transaction.

We pass minimal verification data to payment providers when you deposit or withdraw, and to game studios when you launch a title. Marketing partners never receive your contact details unless you opt in during registration.

Active accounts stay on file as long as you keep them open. After you close your account we retain transaction records for seven years to meet financial regulations, then delete everything including login history and wallet records.

Email support with your registered mobile number and request a data export. We'll send a JSON file containing account details, transaction history, session logs and marketing preferences within five business days.

Log into your account, open privacy settings, and toggle off promotional notifications. The change applies immediately. You'll still receive transactional messages about deposits, withdrawals and account security because those are operational, not marketing.

Personal identifiers — name, mobile, email, device ID — disappear within thirty days. We keep anonymized transaction totals and timestamps for regulatory compliance but they can't be traced back to you after deletion.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.